Needs Assessment
Writing A Business Plan
Delivery Models
Inter-Disciplinary Team
Program Operations
Quality Assessment

All documents for Quality Assessment

Additional Resources

Palliative Care & JCAHO Standards
How Palliative Care Helps Hospitals Meet JCAHO Hospital Accreditation Standards (2002)

Module 2: Creating Compelling Business and Financial Plans
New Orleans: Lynn Hill Spragens, MBA Consultant

Module 4: Quality "Start Up" Measures and Instruments

Documenting the Financial Impact of Palliative Care
How to Fund Your Palliative Care Program
Module 4
June 2002, Seattle, WA
Lynn Hill Spragens, MBA & R. Sean Morrison, MD
PowerPoint Presentation

Reimbursement for Hospice Services 2/2
How to Fund Your Palliative Care Program
Concurrent Session D Part 2
Designing a Health Care Compliance Program for Hospices
June 2002, Seattle, WA
Connie A. Raffa, JD, LLM
PowerPoint Presentation

Quality "Start Up" Measures and Instruments
A CAPC Management Training Seminar
February, 2002 Tampa, FL
PowerPoint Presentation

Identifying Organizational Priorities (session 2 worksheet 1)
a 1 page form to rank a Hospital's objectives.

Monitoring Impact of a Clinical Program -Grand Rounds
R. Sean Morrison, MD, director of research, Hertzberg Palliative Care Institute, Mount Sinai School of Medicine. Dr. Morrison discusses how to monitor the impact of your palliative care program. Audio file is available for download.

Bridging Clinical and Business Objectives (session 2 worksheet 3)
a 2 page form that builds upon worksheet 2 by asking a series of questions about organizational initiatives, program contributions and financial impact.

Applying Rapid Cycle Quality Improvement to Palliative Care Programs
A CAPC Fall Forum 2001 Workshop
October 2001, Chicago, IL
PowerPoint Presentation

JCAHO Education Event: Essential Elements of Effective Pain Management
This one day educational event provides you and your colleagues with all the information you will need to implement the new Joint Commission pain management standards. This program is offered many times throughout the year at varied locations.

A Controlled Trial to Improve Care for Seriously Ill Hospitalized Patients
The Study to Understand Prognosis and Preferences for Outcomes and Risks of Treatments (SUPPORT)

Rethinking Fundamental Assumptions: SUPPORT's Implications for Future Reform
Explores the possibility that improved individual, patient-level decision-making is not the most effective strategy for improving end-of-life care and that improving routine practices may be more effective.

Edmonton Symptom Assessment Scale (ESAS Modified)

Stop Pain at Beth Israel Medical Center: The Department of Pain Medicine and Palliative Care
This site is dedicated to providing comprehensive
care of the highest quality in pain management and palliative care, and advancing the educational and research aims of these disciplines. This site has many resources for caregivers and professionals

Personnel Performance Evaluation:
Standards for all professionals who provide End Of Life Care

System Grid and Assumptions for Organizational Assessment

Toolkit of Instruments to Measure Care at the End of Life
An authoritative bibliography of instruments to measure the quality of care and quality of life for dying patients and their families.